Terms of Service

SpaceHaven
Website: www.primebeddingstore.com
Customer Service Email: help@primebeddingstore.com
Business Address: 1276 N Harbor Blvd, Santa Ana, CA 92703, United States
Effective Date: November 14, 2026

Welcome to SpaceHaven. Our online store is designed to help customers discover practical home organization products that make better use of everyday living spaces.

From laundry hampers that help keep clothing in one place to narrow storage cabinets that make use of limited floor space and suction-cup hooks that provide convenient hanging options, we aim to offer useful products for a more organized home.

These Terms of Service govern your access to and use of www.primebeddingstore.com, including browsing, purchasing, payment, delivery and customer support.

By using the website or placing an order, you agree to these Terms, subject to any mandatory rights that cannot legally be excluded.

1. Business Information

The online store is identified as:

Business Name: SpaceHaven
Website: www.primebeddingstore.com
Email: help@primebeddingstore.com
Business Address: 1276 N Harbor Blvd, Santa Ana, CA 92703, United States

If SpaceHaven is a trade name rather than the registered legal entity, the full legal business name and applicable registration information should be included in the website's Legal Notice.

2. Agreement to These Terms

These Terms apply to your use of the website and purchases made through it.

They should be read together with our:

• Return and Refund Policy.

• Privacy Policy.

• Shipping Policy.

• Contact Information.

• Legal Notice.

If any provision of these Terms conflicts with a mandatory legal requirement, the applicable law will take priority.

3. Eligibility and Account Information

You must be legally capable of entering into a binding purchase agreement to place an order.

If you create an account or provide information during checkout, you agree to provide accurate and current details.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, subject to applicable law.

Please notify us promptly if you believe your account has been accessed without authorisation.

4. Permitted Website Use

You may use our website for lawful personal shopping and related purposes.

You agree not to:

• Use the website to carry out fraudulent or misleading transactions.

• Submit false names, addresses or payment information.

• Attempt to gain unauthorised access to website systems.

• Interfere with website security or normal operation.

• Upload viruses, malicious code or harmful files.

• Copy or extract protected website content without permission.

• Use automated methods to disrupt the website.

• Violate another person's intellectual property or privacy rights.

• Use the website in a way that violates applicable law.

We may take reasonable steps to protect our website, customers and business operations from prohibited activity.

5. Products and Product Descriptions

SpaceHaven offers home organization products, which may include:

• Laundry hampers and clothing storage baskets.

• Narrow storage cabinets and compact storage furniture.

• Suction-cup hooks and hanging accessories.

• Other related home storage products listed on the website.

Product pages may include dimensions, photographs, descriptions, materials, assembly information, included components and other product details.

We make reasonable efforts to ensure product information is accurate and useful. However, customers should carefully review the specific listing before placing an order.

Product images may show styling arrangements or surrounding objects that are not included in the purchase. Only items expressly identified as included in the product listing form part of the order.

6. Dimensions, Fit and Installation

Home organization products are often selected according to available space, intended use and installation conditions.

Before purchasing a laundry hamper or storage cabinet, customers should review the listed dimensions and measure the intended location.

For suction-cup hooks, the suitability of a surface may depend on its smoothness, cleanliness, dryness, texture and other conditions.

Unless expressly stated in a product listing, we do not guarantee that a product will fit every space, adhere to every wall or surface, or support a particular load.

Customers should follow the product instructions and any stated weight limits. They should not use a product in a way that creates an unreasonable risk of injury or property damage.

7. Product Images and Display Differences

We aim to display product images and descriptions as accurately as reasonably possible.

Actual colours and visual appearance may vary slightly due to lighting, photography, screen settings and device display characteristics.

Any difference must not be used to excuse a material mismatch between the product supplied and its description.

If you believe an item is materially different from what was advertised, please contact us so that we can review the issue.

8. Prices, Taxes and Currency

Product prices and applicable charges will be displayed during checkout.

Our stated shipping arrangement is:

• Free shipping for orders of US$10 or more.

• US$5.99 shipping for orders below US$10.

The checkout must clearly identify the currency used for the transaction.

Applicable sales taxes, where required, will be displayed or calculated during checkout in accordance with relevant tax rules.

We reserve the right to correct genuine pricing or listing errors before accepting an order, subject to applicable law. If an error affects an order already accepted, we will address it fairly and in accordance with applicable legal requirements.

9. Orders and Acceptance

Placing an order constitutes an offer to purchase the selected products under the terms presented at checkout.

Before submitting an order, please review:

• Product names and selected options.

• Quantities.

• Delivery address.

• Billing information.

• Shipping charge.

• Applicable taxes.

• Total amount payable.

• Any relevant product or installation information.

After an order is submitted, we may send an automated order acknowledgement.

An acknowledgement confirms that the order information has been received. It does not necessarily mean that the order has been dispatched.

If a product is unavailable or an order cannot be fulfilled, we will communicate with you and provide the options required by applicable law.

The final order button should clearly communicate that placing the order creates an obligation to pay.

10. Payment

Payment must be completed using an available payment method displayed during checkout.

Payments may be processed by third-party payment providers. Their own terms and privacy practices may apply.

We do not ask customers to provide full payment card numbers, card security codes or account passwords through ordinary email.

If payment is declined, reversed or otherwise incomplete, we may be unable to process the order until the issue is resolved.

11. Shipping and Delivery

Our stated shipping charges are:

• Free shipping for orders of US$10 or more.

• US$5.99 shipping for orders below US$10.

Available destinations and any applicable delivery estimates should be shown during checkout.

If no shipment time is stated, covered online merchandise orders are generally subject to the federal FTC Mail, Internet, or Telephone Order Merchandise Rule, which requires a reasonable basis to expect shipment within 30 days.

If we cannot meet the applicable shipping period, we will provide the required delay notice and cancellation or refund options.

Please refer to our Shipping Policy for additional information.

12. Order Changes and Cancellation

If you need to change or cancel an order, contact us as soon as possible.

We will check whether the order has entered fulfilment or been dispatched.

We cannot guarantee that a change or cancellation can be made after processing has begun. If the order has already shipped, the Return and Refund Policy may apply.

Nothing in this section limits cancellation or refund rights that apply under mandatory law.

13. Returns and Refunds

Our voluntary change-of-mind return period is 30 days after delivery, subject to the conditions in our Return and Refund Policy.

Products should generally be unused and in resalable condition to qualify for a voluntary change-of-mind return.

This voluntary arrangement does not limit any applicable rights concerning defective goods, material misdescription, non-delivery or other legal claims.

Please read the full Return and Refund Policy before submitting a return request.

14. Consumer Rights and Warranties

Depending on the product and transaction, applicable law may provide implied warranties, express warranty rights or other consumer protections.

Where applicable, federal and state laws may provide remedies for products that are defective, not as described or unsuitable for a purpose expressly accepted by the seller.

Nothing in these Terms is intended to disclaim a warranty or consumer protection that cannot legally be disclaimed.

If a product is supplied with a separate written manufacturer's warranty, the terms of that warranty should be reviewed together with any rights available under applicable law.

15. Product Care and Safe Use

Customers are responsible for using products according to the instructions and warnings supplied with them.

For laundry hampers and storage cabinets, customers should consider the intended load, stability, assembly requirements and placement of the product.

For suction-cup hooks, customers should check the suitability of the surface, follow installation instructions and avoid exceeding any stated load limit.

Do not place heavy, fragile or hazardous objects on a product unless its stated specifications support that use.

Where a product includes assembly instructions, customers should follow those instructions and ensure that all required components are properly secured.

16. Intellectual Property

Website content, including text, photographs, graphics, logos, page layouts, product descriptions and other materials, is owned by or lawfully licensed to the relevant rights holder.

You may view and use website content for personal, non-commercial shopping purposes.

You must not reproduce, distribute, modify, publish or commercially exploit protected content without permission, except where permitted by law.

17. Third-Party Services and Links

Our website may use or link to third-party services, including payment, hosting, analytics or delivery providers.

These providers operate independently and may be subject to their own terms and privacy policies.

We are not responsible for the independent content or practices of third-party websites beyond obligations imposed by applicable law.

18. Website Availability and Maintenance

We aim to maintain a reliable online shopping experience, but continuous availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, software updates, hosting problems, security measures, network failures or circumstances outside our reasonable control.

We may modify website features or content when reasonably necessary. Such changes do not remove rights already arising under a completed purchase contract.

19. Limitation of Liability

Nothing in these Terms excludes, restricts or modifies any liability, right or remedy that cannot legally be excluded, restricted or modified.

To the extent permitted by law, we are not responsible for losses caused solely by circumstances outside our reasonable control.

This provision does not excuse our own breach of contract, misleading conduct or any other liability that cannot legally be limited.

20. Indemnification

To the extent permitted by applicable law, you agree not to misuse the website or infringe the rights of others.

Nothing in this section requires you to indemnify us for losses caused by our own unlawful conduct or removes any consumer right that cannot legally be waived.

21. Force Majeure

Events such as severe weather, natural disasters, public emergencies, transport interruptions, government restrictions, industrial disputes and major technical failures may affect business operations or delivery arrangements.

Where such an event affects an order, we will take reasonable steps to communicate relevant information and handle the matter in accordance with applicable law.

22. Changes to These Terms

We may update these Terms when our products, services, website operations or legal obligations change.

The latest version will be published on www.primebeddingstore.com with its effective date.

Changes will not retrospectively remove rights arising from a completed purchase unless permitted by law.

23. Governing Law and Jurisdiction

These Terms are governed by applicable United States federal law and the laws of the State of California, without excluding any mandatory consumer protections that may apply in the customer's state of residence.

Any dispute will be handled in accordance with applicable jurisdictional and consumer protection rules.

24. Contact Information

For questions about these Terms, orders or products, contact:

SpaceHaven
Email: help@primebeddingstore.com
Website: www.primebeddingstore.com
Address: 1276 N Harbor Blvd, Santa Ana, CA 92703, United States

Thank you for shopping with SpaceHaven. We appreciate the opportunity to help make your home more practical, comfortable and organized.